Customer Care

Lifetime exchange & buyback

Your jewellery keeps its value with us — exchange it for a new design or sell it back, any time.

What you receive

Calculated on the prevailing gold rate and the diamond value on the day of exchange or buyback.

ExchangeBuyback
Gold & diamonds100% of current value
Making charges & GSTNot refundable

Values shown are our current policy and may be updated. The percentage on each product page applies to that piece.

How it works

  1. 1 Bring or send the piece

    Visit us or request a free insured pickup, with the original invoice and certificate.

  2. 2 Evaluation

    We test the gold purity and verify the diamonds against the certificate.

  3. 3 Choose

    Use the value towards a new design, or receive the buyback amount by bank transfer.

Customer care

FAQs Answers about orders, payments, shipping, returns, certification and sizing. Contact Us Call, WhatsApp, email or visit us — we are happy to help. Shipping Policy Free, fully insured delivery across India — timelines and what to expect. Cancellation & Refund How to cancel an order and when refunds reach you. 15-Day Return Not in love with it? Return eligible pieces within 15 days.