Terms & Conditions

The terms that apply when you use our website and buy from us.

Last updated October 3, 2026

On this page
  1. Products and pricing
  2. Orders
  3. Certification and hallmarking
  4. Returns, exchange and buyback
  5. Use of the website
  6. Governing law
  7. Contact

By using this website and placing an order, you agree to these terms.

Products and pricing

Prices are in Indian Rupees and include GST. Prices of gold and diamond jewellery follow the prevailing metal rate and are confirmed at checkout. Product photos are for illustration; handcrafted pieces may vary slightly in weight and appearance.

Orders

An order is confirmed once payment is received. We may cancel an order in case of a pricing error, stock unavailability or suspected fraud, with a full refund.

Certification and hallmarking

Gold jewellery is BIS hallmarked. Diamonds above our certification threshold are certified by an independent laboratory.

Returns, exchange and buyback

These are governed by our 15-Day Return, Cancellation & Refund, and Lifetime Exchange & Buyback policies.

Use of the website

All content, photos and designs on this website belong to Future Carats and may not be copied without permission.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts where Future Carats is registered.

Contact

futurecarats@gmail.com · +91 98181 86251

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